Terms and conditions
Whilst active on this website you are agreeing to comply with with the following terms and conditions of use, which together with our privacy policy govern Funky Sock Co’s relationship with you in correlation with this website. Should you not agree with any of these terms and conditions, please exit our website.
The term ‘Funky Sock Co’ or ‘us’ or ‘our’ or ‘we’ refers to Funky Sock Co, the owner of the website. The term ‘you’ or ‘your’ refers to the website user.
Your use of this website is subject to the following terms and conditions:
- The content of this website is for your general information and use only. It is subject to change without prior notice.
- This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: sex, address, phone number.
- Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- We must stress that if you have serious circulatory problems, have had major surgery or chronic illness or are pregnant - please consult your healthcare professional prior to using our compression socks. By doing so, you can determine whether or not our socks are suitable for your individual needs.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.
- Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.
- This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.
- Your use of this website and any dispute arising out of your use of it is subject to the laws of New South Wales.
- You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.
- These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.
- These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.
- You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.
- In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.
- Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
- Our mystery gift pair of socks is 1 per person per order. You cannot check out with a pair of gift/gift socks and pay only shipping. The gift/gifts are for a purchase of a minimum single pair of socks.
- Shipping times can be delayed if we encounter staff shortages. Although this isn't very often it can happen as we are a small team. Express orders will be prioritised.
- Our discounts can sometimes be easily manipulated and quantities changed within the cart. 'Free' and 'gift' products will always be in the multiple of x1 unless you are eligible for more (which depends on the offer and the amount of products purchased). If the quantity is manually changed by the customer in the cart and the system does not recognise this input, you are not eligible for more than x1 quantity unless you have met the requirements of more gifts. You will only receive what you are eligible for.
- Wholesale - All initial (first orders) are to be paid upfront. All wholesale orders after the initial order have a 14 day term for payment.
- Any incorrect titles or descriptions of products that have been made from our behalf will be subject to return and refund. Unfortunately mistakes can be made through human error. If a product price seems ‘too good to be true’ E.g. 3 pack for $49.95 and 1 pair is the same collection is $49.95, please check with our team before making a purchase, especially if not during sale periods.
- Customers are only eligible for our 'NOT FOR SALE' or 'NFS' promotional items when they have spent $100.00 or more on our Online Store through the cart. The $100.00 or more is AFTER any discounts have been applied to the total of the cart. The promotional items have been hidden on the website and will not be shipped to a customer if they have not met the minimum requirements of $100.00 or more spend. We are aware there are ways to add the NOT FOR SALE items through other channels but we will not be shipping these items unless the above requirements are met.
- Promotional Codes (Promo Codes) are presented to customers/returning customers throughout the year depending on relevance. E.g. Codes are presented to returning customers for loyalty - If a return customer generated code is being used by a non-returning customer the order can be void at Funky Sock Co’s staff discretion. We hold the right to cancel/return/refund any orders at anytime through the website.
- Free Gift Compression Socks will be added to the order based on availability. If no size is requested in the notes/selected we will attempt to add the free gift/gifts to your order in the same size of the compression socks that have been purchased. If unavailable due to availability the next closest size will be added to the order.
- During our Black Friday Sale/any sale periods our products are heavily discounted. The 'sign up' form requesting email/mobile information will be suspended or reduced to $10 off with minimum spend of $40 during this time and any other further discount codes to reduce the price of our items will not be honoured during this sale period. If the 'sign up' email system has offered a discount for subscription we will remove your details from the system manually. Discount codes can be used once the sale period has finished.
- Gift Socks that are unlocked in the cart are from our Classic Compression Sock range. Our Not For Sale Compression Socks are Classic Compression Socks and can not be purchased on the website, only unlocked in the cart as per our gift tier system.